Shipping policy
Last updated: 28th August 2026
At VedaQare Biosciences LLP, we are committed to delivering your orders safely and conveniently. This Shipping Policy explains how we process and deliver orders placed through our website.
Order Processing
Orders are processed after successful payment confirmation.
We generally process and dispatch orders within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation and tracking details at the email address or mobile number provided during checkout.
Shipping Across India
We currently ship orders to addresses within India.
Delivery availability may depend on the serviceability of your delivery address and the courier service available in that location.
Delivery Time
Once dispatched, orders are generally delivered within 3–7 business days, depending on your location, courier availability, weather conditions, holidays, and other circumstances beyond our control.
Remote or difficult-to-service locations may require additional delivery time.
The estimated delivery date displayed at checkout or provided in your shipping confirmation should be considered an estimate and not a guaranteed delivery date.
Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.
From time to time, VedaQare may offer free shipping promotions or other shipping offers. The applicable terms will be communicated on the website or during checkout.
Order Tracking
Once your order has been dispatched, you will receive tracking information so that you can monitor the status of your shipment.
If you have not received your tracking details or the tracking information has not been updated for a reasonable period, please contact us at:
Please include your order number when contacting us so that we can assist you more quickly.
Delayed or Undelivered Orders
While we work with our delivery partners to ensure timely delivery, occasional delays may occur due to circumstances such as:
- Weather conditions
- Public holidays
- Transportation disruptions
- Courier-related delays
- Incorrect or incomplete delivery information
- Remote or non-serviceable locations
- Events beyond our reasonable control
If your order appears to be significantly delayed or has not been delivered within the expected timeframe, please contact us at support@vedaqare.com and we will assist you in tracking the shipment.
Incorrect or Incomplete Shipping Information
Please make sure that your shipping address, contact number, and other delivery information are correct before completing your order.
VedaQare Biosciences LLP will not be responsible for delays or failed delivery resulting from an incorrect, incomplete, or outdated shipping address or contact information provided by the customer.
If an order is returned to us because of incorrect or incomplete delivery information, additional shipping charges may apply for re-delivery.
Damaged Packages
Please inspect your package when you receive it.
If your order arrives damaged, tampered with, defective, or in an unsuitable condition, please contact us as soon as possible at:
We recommend providing photographs or videos of the package and the product, along with your order number, so that we can evaluate the issue and determine the appropriate resolution.
Please refer to our Return & Refund Policy for further information regarding damaged or defective products.
Incorrect or Missing Items
If you receive an item that is different from what you ordered, or if any item is missing from your order, please contact us at support@vedaqare.com as soon as possible.
Please provide your order number and photographs of the package and the items received. We will review the issue and take appropriate action.
Food & Perishable Products
Nirwana Multigrain and other food products sold by VedaQare are intended for consumption and may be classified as non-returnable food/perishable products, except where the product is damaged, defective, incorrectly supplied, or otherwise eligible for a remedy under our Return & Refund Policy.
For food products, please check the product packaging and relevant information upon delivery and contact us promptly if you identify any issue.
Cancellation of Orders
If you wish to cancel your order, please contact us at support@vedaqare.com as soon as possible after placing the order.
Cancellation requests can only be accommodated if the order has not yet been processed or dispatched.
Once an order has been dispatched, it may no longer be possible to cancel it.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
VedaQare Biosciences LLP
20/2, Bankim Mukherjee Sarani
New Alipore, Kolkata – 700053
West Bengal, India
Email: support@vedaqare.com